Account and Data Deletion
Effective date: July 14, 2026
Last updated: July 14, 2026
GoWee is operated by Pavel Daushko, an individual based in the Republic of Lithuania.
This page explains how to request deletion of a GoWee account and personal data associated with that account.
App name: GoWee
Contact: support@gowee.ai
How to Delete Your Account
You may initiate account deletion using either of the methods below.
Method 1: In the GoWee Application
Open GoWee and navigate to:
Settings → Account → Delete account
Review the information shown and confirm the deletion request.
The in-app path must be available in the released application before this page is submitted as the Google Play account-deletion URL.
Method 2: Email Request
If you cannot access the application, send an email to:
Where possible, send the request from the same email address used with Google Sign-In for your GoWee account.
Suggested subject:
GoWee account deletion request
Suggested message:
Hello,
Please delete my GoWee account and personal data associated with it.
My GoWee account email is: [your email address]
Do not send your Google password or payment card information.
Verification
To protect users against unauthorized deletion, we may ask you to:
- authenticate through the GoWee application;
- send the request from the email address associated with the account; or
- provide limited additional information reasonably necessary to confirm account ownership.
We will not request your Google password.
If ownership cannot be reasonably verified, we may be unable to complete the deletion request until verification is completed.
Data Deleted
Depending on the features you used and the data stored in our systems, account deletion may include:
- account profile;
- name;
- email address;
- Google authentication identifier;
- stored profile image or avatar;
- language, country, or city settings;
- travel and route preferences;
- generated trips and routes;
- saved routes;
- route history and completion information;
- ratings, likes, dislikes, or other route interactions;
- account-linked audio and story activity;
- account-linked location or route-progress data;
- subscription entitlement linked to the GoWee account; and
- other personal data directly associated with the account.
The exact deletion scope depends on the data created through your use of the Service.
Location Data
GoWee may use device location while you generate or actively follow a route.
According to the current design, GoWee does not intentionally store a continuous history of raw real-time coordinates on its servers for advertising or general analytics.
Any account-linked location or route-progress data stored by GoWee will be deleted with the account unless limited retention is required or permitted for legal, fraud-prevention, security, or technical reasons.
Location or search data processed independently by Google, a map provider, your device platform, or another third party is governed by that provider’s own account controls and privacy policy. Deleting a GoWee account does not delete data held independently in a Google or other third-party account.
Data That May Be Retained
Limited information may be retained after account deletion where reasonably necessary for:
- compliance with legal, tax, accounting, or regulatory requirements;
- fraud prevention and security;
- resolving disputes or enforcing legal rights;
- investigating abuse or security incidents;
- technical logs and system integrity; and
- backup and disaster recovery.
Security and technical logs are retained only for the applicable operational retention period.
Deleted data may remain temporarily in restricted backups until those backups are overwritten through the normal backup cycle. Backup data is not used to recreate your account or continue personalized services.
Where data is retained, it will be limited to what is necessary for the relevant purpose and protected from ordinary product use.
Deletion Timeline
We aim to process a valid account deletion request within 30 days.
Where applicable law provides a different deadline, we will follow the legally required deadline.
Deletion from restricted backups may take additional time until the normal backup cycle is completed. Once the active account deletion has been processed, the deleted data will no longer be used to provide personalized GoWee services.
Subscription Cancellation
Deleting your GoWee account does not automatically cancel an active Google Play subscription.
To prevent future renewal, cancel the subscription separately through your Google Play account:
Google Play → Payments & subscriptions → Subscriptions → GoWee → Cancel subscription
Deleting the GoWee application from your device also does not cancel a subscription or delete your account.
After Deletion
After your account is deleted:
- you will no longer be able to access the deleted account;
- saved routes and route history will no longer be available;
- preferences and personalization data will be removed;
- content or entitlements linked only to the deleted account may no longer be recoverable; and
- you may need to create a new account to use GoWee again.
Account deletion is intended to be permanent and cannot normally be reversed.
Other Privacy Requests
Account deletion is different from requesting a copy of your data, correcting information, restricting processing, or objecting to certain processing.
To make another privacy request, contact support@gowee.ai.
Contact
For questions concerning account or personal data deletion, contact:
Pavel Daushko, operator and data controller for GoWee
Republic of Lithuania
Email: support@gowee.ai